Accessibility

Captioned Performances - Ideal for d/Deaf or hard of hearing theatregoers. Words will appear, as they are spoken or whenever a sound is made, on screens positioned above or to the side of the stage.

Audio Described Performances - A describer will explain what is happening on stage, which is relayed through a headset for blind or partially sighted customers. Pre-show Touch Tours are also available for customers to physically feel and interact with a variety of props and costume to give them further context to what is happening on stage.

BSL Interpreted Performances - A British Sign Language interpreter will stand to the right of the stage, and interpret dialogue as it is spoken.

Relaxed Performances - Perfect for people who will benefit from a more relaxed theatre environment, for example young babies, those with an Autism Spectrum Condition, sensory/communication disorder or a learning disability. These performances allow for noise and movement within the auditorium and some technical changes to the production, such as adjustments to lighting and loud sound effects.

The Arts Theatre Cambridge currently runs a free of charge Access Ticketing Scheme, open to anyone who is presented with a barrier to attending our Theatre due to a disability. Once customers are registered to the scheme, we offer reduced priced tickets alongside free personal assistant tickets, for those who require additional support to attend the theatre. 

You can discover more about the Access Scheme and download a Registration Form to complete.

If you would like more information about the scheme, purchase discounted access tickets or request accessible seating for a performance, including wheelchair spaces, please call the Box Office on 01223 503333 or email: access@artstheatre.co.uk.

We have put together an easy step by step guide on how to book Access Tickets online. There is also a version for booking Access Tickets for wheelchair users.

We have a range of accessible facilities at The Arts Theatre, making sure everyone can use the building and enjoy their visit.

• Step-free access to Stalls seating
• A public lift to all floors
• Low counter at the main Box Office on Peas Hill
• We have an Auracast assisted listening system, designed to help deaf and hard of hearing customers. We can offer personal headsets or transmitters that link with hearing aids which are supported by Bluetooth Low Energy audio.
• 3 accessible toilets (Ground Floor, Level 3 and Level 5)
• 7 Wheelchair spaces, 6 in the Stalls and 1 in the Circle (smaller-sized manual wheelchairs only)
• Inhouse manual wheelchairs available to borrow by prior arrangement through Box Office
• We welcome Guide dogs and Hearing dogs. When booking your seats please let the Box Office team know if they will be accompanying you.

By Email: access@artstheatre.co.uk

By Phone (Box Office): 01223 503333